Last Updated: 23rd June 2025
At Sports Garments, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
π 1. Information We Collect
We collect the following types of information:
a) Personal Information
When you place an order or register on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- CNIC (if required for courier verification)
b) Payment Information
We collect billing details but do not store debit/credit card information. Online payments are processed through secure third-party gateways such as JazzCash, Easypaisa, or bank portals.
c) Technical & Usage Data
We may automatically collect:
- Your IP address
- Browser type and device information
- Pages visited and time spent
- Referral URLs and cookies
π 2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To contact you regarding order status, shipping, or support
- To improve our website experience and customer service
- To send promotional offers, newsletters (only with your consent)
- To prevent fraud or abuse of our platform
π 3. Data Security
We implement industry-standard security measures to protect your data:
- SSL encryption for secure data transmission
- Firewalls and secure hosting servers
- Limited access to personal data on a need-to-know basis
However, no online platform can guarantee 100% security. We advise customers to protect their login credentials and avoid using public devices for sensitive transactions.
π¬ 4. Email, SMS & WhatsApp Communication
By placing an order or registering, you may receive:
- Order confirmations via SMS or Email
- Shipping and delivery notifications
- Limited-time offers and discounts (you may opt out at any time)
We do not share or sell your contact details to any third-party marketing companies.
πͺ 5. Cookies and Tracking Technologies
Our website uses cookies to enhance the browsing experience. These small text files help us:
- Remember your login session
- Save your cart items
- Understand visitor behavior through tools like Google Analytics
You can disable cookies through your browser settings, though some features may not work as intended.
π€ 6. Sharing of Information
We may share your data:
- With courier companies for delivery purposes
- With secure payment gateways to process your transaction
- If legally required by law enforcement agencies or court order
We do not sell, trade, or rent your personal information to third parties for advertising purposes.
π€ 7. Your Rights
You have the right to:
- Request access to the data we hold about you
- Ask for correction or deletion of your personal information
- Opt out of marketing emails or messages at any time
To make such requests, contact us at info@sportsgarments.pk.
π 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies separately.
π§ 9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors. If we discover such information has been collected, it will be deleted immediately.
π 10. Contact Us
For any questions or concerns regarding this Privacy Policy, you may contact us via:
- Email: info@sportsgarments.pk
- Phone: +92 314 2151363
- WhatsApp: Available 10:00 AM β 7:00 PM (MonβSat)
β Consent
By using Sports Garments, you consent to the collection and use of your data as outlined in this Privacy Policy.